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ALTERNATIVE REPAIR SERVICES
Originally Published in The Minox Memo
Series 2, Volume 1, Number 3. Summer 2002


Charles Trentelman
Editor in Chief

Let's face it: Six months is too long to wait to get a camera fixed. And yet, if you send it to the one repair facility everyone wants to use, Don Goldberg's highly acclaimed DAG Repair, that's what you may have to do. Don is good about rush jobs and emergencies, but for a simple repair, that's what it takes. He is snowed under and, by one report, even discouraging new work. This is not Don's fault. He is extremely ethical, extremely good, and as a result has become the darling of Leica and Minox users worldwide. In their love they have deluged him with work. Doing official Minox USA warranty work has only made the situation worse. Fortunately, there is nothing magic about Minox cameras. They are high performance machines with their quality built-in. Most just need cleaning and replacement of a few simple parts -- rubber shutter brakes on older models, for example, or busted shutter blades. It's not black magic. There are other shops, highly qualified, with repair technicians who service Minox alongside Leica, Rollei and others.

The editors have done a survey and found the following shops. We've even used a few of them. Before you add to Don's frustration, give them a call. If you know of any others, let us know and we'll add them to the list. Keep in mind that all prices are estimates or "typical" charges, and parts are always extra. No ethical repairman will tell you what a repair will cost, for sure, until he has the camera in hand. By giving these people work you are encouraging them to keep repairing Minox cameras. This helps everyone, even Don. A repairman with nothing to fix is a repairman looking for another job. A dozen repairmen all fixing cameras, and returning them in good time, is better than one poor guy going nuts and contemplating early retirement.

North America


Essex Camera Service
100 Amor Ave.
Carlstadt, NJ 07072

Phone: (201)-933-7272
Fax: (201)-933-7647
Email: essexcam@cybernex.net
Web: www.essexcamera.com

Essex camera has been listed as an "old reliable" on the Sub Club web site for some time, and several members have commented on their good work and courteous service. They will do CLA and repair work on both the 35mm cameras and the 8 x 11 subminiature cameras, subject to the availability of any replacement parts that might be needed. The average turn around time for a
CLA is under two weeks, with a price ranging from $70 - $140 for an 8 x 11 camera, and $80 - $120 for a 35mm model; bear in mind that these are estimated prices only, and are subject to change if the technician opens the camera and finds that it might need repair. They will always notify you first if that is the case. Essex would like you to know that they repair all kinds of photographic equipment. Contact Ian Lee.


Now Camera Repair
11204 W. 77th St.
Shawnee, KS 66214-1462

Phone: (913) 248-9155
Email: cmed@jfirewaterarts.com or
cmed@cameramedic.com
Web: http://www.cameramedic.com or
http://www.jfirewaterarts.com/won/cmtp.html

"We do repair Minox cameras.

"As you're probably all too aware, there aren't many parts for the older cameras around any longer. With the exception of critically machined / complex parts, we repair or fabricate many parts which are NLA.

"Unlike many shops which seem to get quite "fat" by flat rating repair charges, WE DON'T. We take each camera or problem on it's own merits / demerits, time, parts needed, and base our estimates on these factors.

Consequently, it isn't possible to give you a $$ estimate, or average. Whether old or new, the cost of repair could literally be any where from $10.00 ~??? depending on what actually is involved.

"Our average turnaround time, depending on the work load of course, is 3~14 working days from time of estimate approval.

"Estimates are FREE, no repairs are undertaken without your approval via email cmed@cameramedic.com


Cameraquest.com
Steve Gandy
1336 Moorpark road
P.O. Box 184
Thousand Oaks, CA 91360-5224

Phone: (818) 879-1968
Email: stephen@cameraquest.com
Web: http://www.cameraquest.com

Steve farms the equipment out to repairmen who are highly qualified, factory trained. He advertises a return time of one month, but that is a worst-case scenario. More typically it is 10 days or less.

Minox 9 mm camera overhauls $175, 35mm cameras $100, parts extra.

Steve also offers service on classic 35 mm rangefinder cameras. The editor can testify that he returned a Leica IIIf in like-new working condition and turned it around in a week.

His web site is also a treasure-trove of information on just about every classic 35mm camera ever made, a massive reference source.


Advance Camera
118 Columbus Avenue
San Francisco, CA 94133
Phone: (415) 772-9025

Fax: (415) 772-9024
Email: dubinskyy@yahoo.com
Web: http://www.camerarepair-sf.com

"We continue to both service and repair all models of Minox cameras. A basic cleaning, lubrication and adjustment averages $85-$90 with a turn around time of 7-10 days. We offer free estimates on all repairs. Obviously damaged and inoperable cameras can take a little bit longer to repair, but we try and keep the wait under two weeks. Our services are by no means limited to the Minox. We have expertise in repairing Rollies, Leicas, Hasselblads and other high end cameras."

Contact Jacob Dubinsky.


Strauss Photo-Technical Services, Inc.
1240 Mount Olivet Road N.E.
Washington, D.C. 20022
Phone: (202) 529-3200
Fax: (202) 526-6465

Email: SteveSPTS@aol.com
Web: http://www.SPTS.com
Hours: Monday - Friday: 9:00-5:00, Saturday 10-2

Strauss Photo-Technical Services, Inc., does CLA and repair work on 35mm Minox cameras only; they do no work on the 8 x 11 subminiature cameras. The average turn around time for a CLA is 10 days, with an average cost of $90.00.


Icamera

1444 Franklin St., Oakland CA 94612
Phone: (510) 763-4226
Fax: (510) 763-4227
Email: Oakland@icamera.com

also

International Camera

9 N. Wabash,
Chicago, IL 60602

Phone: (312) 630-1017
Fax: (312) 630-1019
Email: Support@icamera.com
Web: http://www.icamera.com/items/MenuPages/RepairFAQ.htm

Icamera appears to be the California facility, while International Camera appears to be the Chicago, IL facility of the same organization. We have not received a response to our inquiry regarding the services they currently offer, but their web site does indicate that they handle Minox cameras. Give them a call.


Canada:


Kindermann (Canada) Inc.
Attn.: Gerry Smith - Service Department
361 Steelcase Road West, Unit #3
Markham, ON L3R 3V8

Phone: (905) 940-9262 or (905) 479-0167
Fax: (905) 479-9755

Email: kindrman@istar.ca or
info@kindermann.ca

"We still service Minox cameras and perform repair work on broken ones (all 35mm and 8x11mm types except "AF". The average turn-around time is 7-10 days, while average CLE costs $95.00 US. We have been servicing Minox since the '50's and employ factory-trained technicians."


Brighouse Camera Repair
#131-6151 Westminster Highway,
Richmond, BC, Canada,
V7C 4V4
Email: info@brighouse.com
Web: http://www.brighouse.com/pages/fulldir2.html

Brighouse can provide CLA service as needed to bring a Minox camera to "like new" condition. They will also do repair work on broken Minox cameras, and this includes both the 8 x 11 models and the full range of 35mm cameras (but please, note that they have no forks for the 35mm models). The average price for a CLA ranges from $65 to $95 (Canadian dollars), with an average 3 to 4 day turn around time after a free estimate is given. Brighouse would like you to know that they did the warranty work for Minox in Canada for 10 years.


Contact Ken at:
Vancam Services
1666 West 8th Avenue,
Vancouver, B.C.,
Canada, V6J 1V4

Phone: 604-736-4113
Email: info@vancam.com
Web: http://www.vancam.com


England:


MS Hobbies (in Leicester)
Email: ms.hobbies@virgin.net
Web: http://mshobbies.com or
http://freespace.virgin.net/ms.hobbies
Phone: 01264 737709 mainly evenings
Fax: 01264 737499

"To this day I have mainly aimed at providing a maintenance service for MS Hobbies customers who have cherished cameras they want to preserve. Since I operate as a hobby in my spare time there is a limit to the amount of work I can process, but saying that I have not had to turn any work away so far.

"I can provide service for 8x11 and 35mm, however I would not like to use the words 'like new' as there certain items which are not serviceable with out replacement. I would always try and maintain the cameras as original.

“I will attempt to repair all cameras from Riga's to TLX and the full range of 35mm Minox, including making replacement parts if necessary.

"As I do this as a hobby, the turn round time can vary depending of many factors including the number of cameras arriving. But tends to be a weekend to a couple of weeks. The cost of a CLA depends on the time taken
but on average £25 - £75 plus postage"


Camera Repairs and Restoration
5 Downview, 751 Dunstable Road
LUTON LU4 OHP
UK

Phone / Fax: 01582-570395
Email: crr.luton@virgin.net
Web: http://www.angelfire.com/biz/Leica/page2.html

"At this moment in time my workload is such that I cannot accept any work till the end of 2002 for Minox sub-miniature or Minox 35 series cameras. My main business is with Leica R M and screwthread camera which I trained on in Wetzlar & Solms as well as Minox when it was based in Geissen W.Germany . I would be able to answer questions later on in the year when it is less busy."


Japan:


Kanto Camera Service Co., Ltd.
1-49, Tsutsumine, Kawasaki-ku
Kawasaki-shi, Kanagawa
JAPAN 210-0026

Web: http://www.kanto-cs.co.jp/shuuri/ippan/index.html
Email: info@kanto-cs.co.jp

If you live in Japan, Kanto Camera Service Company, Ltd. can do wonders with your Minox. See the article "Word from Japan" in this issue for details.

Please note that if you do not live in Japan, Kanto Camera Service prefers not to accept Minox work from outside the country due to issues with language and shipping to and from foreign addresses.

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Established
April 20, 2001
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