8 QUESTIONS YOU SHOULD KNOW
THE ANSWER TO
D. Scott Young
Secretary
EBay can be a pretty scary place to operate: in spite of millions
of buyers and sellers who are genuinely honest, nice people, there
are a few out there who will take you to the cleaners, leaving you
with a real financial loss and a miserable experience to ponder. I'm
a total novice to eBay, having successfully concluded a whopping 16
transactions; I also had serious concerns about dealing on eBay based
on numerous complaints and horror stories I read on various subminiature
camera group lists. I had a decision to make: either stay off eBay
and deny myself the opportunity to participate in acquiring items
I desired conveniently and at marvelously low prices, or find a way
to navigate the seeming jungle out there with minimal risk.
One of the very first things the Army taught me is this: "No
one, but no one, will ever take better care of you than you yourself."
It's a valuable lesson, and one that has saved me innumerable times
over the years. It is the basis of my success on eBay, for I have
never been cheated, nor have I ever lost money in my transactions.
I have had very enjoyable experiences in all my transactions, and
I have acquired things inexpensively from the convenience of my
own home that I might otherwise simply never have been able to otherwise
afford.
My protection is a letter, or more accurately, an email that I
send to any seller of an item that I have an interest in; in it
are 8 simple, clear questions that every buyer of photographic equipment
owes it to themselves to know before they part with their money.
I reproduce the letter below: read the questions and let's think
about the powerful protection it affords you.
"Dear Sir or Madam,
I have a serious interest in placing a bid for the camera you currently
have on auction on eBay. As I am looking for a camera in as flawless
a cosmetic and functional condition as I can find, I wonder if you
would take a moment to answer the following questions for me:
1. Is the photograph in your listing a photo of the actual camera
being sold, or is it a photo of a camera like the one being sold?
2. Are there any dents, dings, scuffs, scratches, mars, brassing
or discolourations anywhere on the camera?
3. Are there any scuffs, crack, scratches, mars or discolourations
anywhere on or in the lens or viewfinder or rangefinder glass?
4. Is there any trace of corrosion in the battery chamber, and
are the contacts intact and clean?
5. Do all the shutter speeds work?
6. Do all the lens openings work?
7. Does the exposure meter work?
8. If the camera does not work or is not as described, do you offer
a full refund of the purchase price of the item?
Many thanks in advance for your attention to my questions, and
good luck with your sale.
Sincerely,
8 simple questions.
Young's First Law of eBay is this: "You can never lose money
if you don't place a bid".
I don't wait until the last day to email the seller with my questions
- it doesn't give them a fair chance to respond. I email them immediately
when I see the item. However, I refuse to place a bid if the seller
does not respond to my questions. Why? Because, sadly, a non-response
indicates one of two things to me: Either they have something to
hide about the item being offered, in which case a bid is simply
too risky; or, they don't have enough interest in my questions to
be bothered answering. This is a strong indicator to me that they
will not have any interest in me after the sale, when they have
my money, and if and when I then discover there is a problem with
the camera. |